CODE: EASTER10 for 10% off. Ends 17th April 2023. Ordering times: UK: 9AM-10PM, EST 3AM-5PM 7days a week. If you order out of these times we will email you the following morning

Useful Information

 

How to order? 

  • Look through our categories to find the pets you like or use our useful search bar at the top to search the pets you need.
  • Add the pets to the cart 
  • Go to the checkout
  • Pay for the pets. We accept credit/debit cards and Paypal.
  • After the screen refreshes you will have your order number. it starts as a #. If your struggling to find that number then please check your emails where you will also find it, don’t forget to also check junk file!
  • When you are ready for us to deliver your pets, please come to the website chat (bottom right of the website) and type in your order number or email address followed by your Roblox username.
  • One of our delivery guys will then add you as a friend on Roblox. We will meet up in game and will trade you the items ordered.

 

Opening times?

  • United kingdom (LONDON) – 9AM-10PM 
  • USA (NEW YORK) – 4AM-5PM
  • USA (LOS ANGELES) – 1AM- 2PM
  • GERMANY (HAMBURG) – 10AM-11PM
  • AUSTRALIA (SYDNEY) – 8PM-9AM

Frequently Asked Questions

Is this site legit?

Yes, we are very much trusted! We have some reviews scattered through our website on products. We also have a Trustpilot page with an EXCELLENT rating!

If I buy now, when can I expect delivery?

We work very quickly when you come to the chat with your order number and Roblox username. When we are online then within a few minutes someone will get you added and arrange to deliver! All orders that are placed out of hours will receive an email as soon as we come online. Don’t worry we wont forget you, our customers are our number one priority! That’s why we are so popular because we care.

I ordered but it was refunded?

We aim to deliver ASAP but in the rare case we cant due to either time zones or wrong email address being put on your order, we will cancel and refund orders that pass 7 days.

The pet I want is out of stock, when will it be back?

We are constantly restocking pets so please check back soon.

Discounts

Every now and then we like to do a coupon, make sure you tick these boxes at checkout to keep up to date on new coupons and our monthly newsletter. 24 hours after you receive your order you will get an email to ask if you want to review your purchase. We encourage this as it helps other customers like you to trust us. As a thank you we will send a special discount code to you. Make sure to tick these boxes below to receive emails from us. 

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